Frequently Asked Questions
Browse the topics below to find Answers to most commonly asked Questions.

Online Orders

  • 1. Do you offer Delivery?
    Yes! We offer delivery depending on your location. Please check our statewide restriction for more information and updates.
  • 2. Who can place an Order?
    You must be 21 years or older (or 18+ with a valid medical marijuana card, depending upon your state’s laws). However, a valid government-issued ID is required at the checkout.
  • 3. How do I place an Order?
    Browse our online menu.
    Add products to your cart.
    Choose delivery frame.
    Verify your age/ID.
    Pay online.
  • 4. How does Delivery Work?

    If delivery is available in your area:

    • You must be present with a valid ID.
    • Delivery hours may vary by location.
    • Minimum order amounts may apply.
  • 5. Is my Information Safe?
    Absolutely. We take privacy seriously. Your personal data is encrypted and never shared. Transactions are processed through secure, compliant systems.
  • 6. How does Online Order works?

    Once an order is placed online, generally you would receive order confirmation and other order related details to your email.

    Note: if you do not receive email, please wait for 2-5 minutes or check your junk email box.

  • 7. What if I do not receive order confirmation email?
    If you do not receive an email, please wait for 2-5 minutes or check your junk mail box. For further assistance, you can email us at info@ozardrinks.com.
  • 8. How can I track my order or shipment?
    Ideally, System will send an auto-generated shipping email following to the order confirmation once the order gets shipped from our shipping facility. You can track the shipment on the shipping carrier website by entering the tracking no. or shipping info sent to you.
  • 9. How can I cancel my order online?
    Once an order is placed, it can’t be altered in any circumstances. If you want to cancel the order, please email it to info@ozardrinks.com within one hour of the order placed. Someone from customer service will contact you for further assistance or address the issues.

Health Warnings

  • What health risks are associated with THC drinks?
    UNDERAGE SALE IS PROHIBITED. KEEP OUT OF REACH OF CHILDREN AND PETS.

    By using this website and purchasing products from us, you acknowledge that you have read, understood, and agreed to this disclaimer and our terms and conditions. We encourage you to contact us if you have any questions or concerns.

    This disclaimer is subject to change without notice. Please review it regularly for updates.

    Legal Compliance:

    All products available on our website are derived from hemp-derived plants that comply with the legal standards for hemp cultivation established under the Agricultural Improvement Act of 2018 (the Farm Bill). These products contain only trace amounts of THC (tetrahydrocannabinol), the naturally occurring psychoactive compound in cannabis, ensuring they are safe, legal, and non-intoxicating.

    Health and Safety Disclaimer:

    None of the products on our website are intended to diagnose, treat, cure, or prevent any medical condition. They are not pharmaceutical drugs or medications. If you have a medical condition or are taking prescription medication, we recommend consulting a qualified healthcare professional before using any hemp-derived product.

    Delta-9 THC may cause drowsiness, dizziness, impaired coordination, or mild cognitive effects. The effects can vary from person to person depending upon the dosage intake, frequency of use and individual body chemistry.

    Do not operate vehicles or machinery after consuming these beverages. Pregnant or nursing individuals, as well as those with medical conditions or taking medications, should seek medical advice prior to use.

    If you experience any adverse effects after consuming a hemp-derived products, stop the use immediately and consult a healthcare professional. Symptoms are generally mild and temporary, but your safety is our top priority.

    Disclaimer:

    Ozar Drinks THC beverages are intended for responsible adult use only. Effects may vary by individual. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always follow state and local laws regarding THC consumption.

Shipping Policy

  • How Long Does It Take to Process an Order?
    Orders placed before 2 PM EST (Monday–Friday) will be shipped the same day, and you’ll receive an email with tracking information once your order is ready. Once shipped, we cannot modify the shipping address or order details. Ozardrinks.com is not responsible for any loss or damage once the package leaves our facility.
  • What if I do not receive my order or shipment after it shows delivered?
    If you haven’t received your order, please first check with your local post office and ask neighbors or nearby locations, as packages are sometimes left in safe spots. If your package arrives damaged, do not accept it—ask the courier to return it. For damages discovered after delivery, please contact our customer service within 24 hours of delivery, or your return/exchange may not be eligible.
  • What are the shipping methods you will be using for my order?

    We do our best to get your order out quickly! While shipping times are only estimates, here’s what you can expect

    • USPS (United States Postal Service) - Orders usually ship within 24 hours. Delivery may take up to 2-5 business days (depends on region).
    • Weekend Shipping: Please note that orders are not processed or shipped on Saturdays or on Sundays.
  • What are the shipping costs for products?
    Shipping Rates

    Shipping Rates

    Rates Total (excluding Tax & Rewards)
    USPS Priority with Signature
    $14.99 $49.99 and Below
    $9.99 $50.00 - $99.99
    $2.99 $100.00 and Above
    USPS Priority with Adult Signature
    $16.99 $49.99 and Below
    $11.99 $50.00 - $99.99
    $3.99 $100.00 and Above
    USPS Ground with Signature
    $12.99 $49.99 and Below
    $7.99 $50.00 - $99.99
    Free $100.00 and Above
    USPS Ground with Adult Signature
    $14.99 $49.99 and Below
    $9.99 $50.00 - $99.99
    Free $100.00 and Above
  • Can I track my Order?
    If you do not receive your order or shipment, contact the local post office for more details about the shipment. It is recommended to check with neighbors or nearby place or person. Check parcel before you received it, if it is damaged don’t sign for it and return to the courier to return back. If you find damaged parcel after it is delivered please contact Ozar Vapor customer service team within 48 hours of the date of delivery. Failure to do so may result in the exclusion of the return/exchange policy.
  • How can I cancel my Order?
    Once an order is placed, it cannot be modified under any circumstances. If you need to request a cancellation, please email info@ozardrinks.com within one hour of placing your order. Our customer service team will follow up promptly to assist you.
  • Shipping Availability by States
    Please be aware that certain products may not be shipped to all states due to carrier regulations, local laws, or product-specific restrictions. We recommend reviewing your state’s shipping guidelines before placing an order.
  • State wise Shipping Restrictions
    State Delta-9 Regulation Status
    Alabama Prohibited
    Alaska Prohibited
    Arizona Regulated
    Arkansas Prohibited
    California Prohibited
    Colorado Regulated
    Connecticut Regulated
    Delaware Unregulated, Ban Unclear/Unenforced
    Florida Strictly Regulated
    Georgia Regulated
    Hawaii Prohibited
    Idaho Prohibited
    Illinois Regulated
    Indiana Regulated
    Iowa Regulated
    Kansas Prohibited
    Kentucky Strictly Regulated
    Louisiana Strictly Regulated
    Maine Regulated
    Maryland Prohibited
    Massachusetts Prohibited
    Michigan Prohibited
    Minnesota Regulated
    Mississippi Strictly Regulated
    Missouri Prohibited Enforcement/Unclear Ban
    Montana Prohibited
    Nebraska Regulated
    Nevada Prohibited
    New Hampshire Strictly Regulated
    New Jersey Strictly Regulated
    New Mexico Regulated
    New York Strictly Regulated
    North Carolina Regulated
    North Dakota Prohibited
    Ohio Unregulated, Ban Unclear/Unenforced
    Oklahoma Regulated
    Oregon Regulated
    Pennsylvania Regulated
    Rhode Island Strictly Regulated
    South Carolina Unregulated, Ban Unclear/Unenforced
    South Dakota Regulated
    Tennessee Regulated
    Texas Unregulated, Ban Unclear/Unenforced
    Utah Prohibited
    Vermont Prohibited
    Virginia Regulated
    Washington Prohibited
    West Virginia Unregulated
    Wisconsin Unregulated
    Wyoming Unregulated

    Note: Cannabis laws are constantly evolving. Please check your local laws before purchasing.

Return & Refund Policy

  • Return & Refund Policy
    ALL SALES ARE FINAL

    DUE TO THE NATURE OF THE PRODUCTS SOLD ON THIS SITE WE CANNOT ACCEPT ANY RETURNS. IF YOUR PRODUCT IS DEFECTIVE OR FAULTY PLEASE CONTACT CUSTOMER SERVICE WITHIN 24 HOURS OF DELIVERY WITH YOUR RECEIPT.

    CANCELED ORDERS WILL INCURE A 15% CANCELLATION FEE

    Canceling an order for any reason will incur a 15% cancellation fee, which will be deducted from the original total.

    Policy on Defective Products:

    We understand that, on rare occasions, a product may arrive defective, and we truly empathize with the inconvenience this can cause. If you encounter a non-functioning device, we kindly ask that you keep all original packaging and provide a valid proof of purchase (receipt) to help us verify your order.

    To assist us in quickly resolving the issue:

    • For visible defects such as leakage, damage, or irregularities, please provide a clear photo of the item.
    • For electronic malfunctions, we request a brief video that demonstrates the problem you are experiencing.

    Once we review and confirm the defect, we will issue store credit equal to the purchase price of the item. Please note that this credit does not include shipping costs, taxes, or any additional fees associated with the order. These expenses remain the responsibility of the customer.

    Our goal is to ensure that your experience with us remains positive, even in the rare event of a defective product, and we appreciate your cooperation in following this process.

DELTA 9 THC

  • WHAT IS DELTA 9 THC?

    Delta-9-tetrahydrocannabinol (Delta-9 THC or D9) is the most abundant and well-studied form of tetrahydrocannabinol, a cannabinoid found in cannabis plant. It is best known as the primary psychoactive compound responsible for the intoxicating effects, or “high,” associated with marijuana use.

    Delta-9 THC works by binding to CB1 receptors in the brain, part of the body’s endocannabinoid system. This interaction triggers the release of dopamine — often called the “feel-good” chemical — producing effects such as euphoria, relaxation, heightened sensory perception, and altered time awareness.

    Although Delta-9 THC is most strongly associated with marijuana, it is also naturally present in hemp, but at much lower concentrations. The legal distinction between the two comes down to THC content:

    • Hemp is defined as cannabis containing 0.3% or less Delta-9 THC by dry weight.
    • Marijuana refers to cannabis plants with higher Delta-9 THC levels, which remain regulated under state and federal cannabis laws.
  • The 2018 Farm Bill Defining Delta-9 THC Legality

    The 2018 Farm Bill, formally titled as the Agriculture Improvement Act of 2018, marked a major turning point in U.S. cannabis policy. This landmark legislation legalized the cultivation, production, and commercial sale of hemp and hemp-derived products nationwide. By removing hemp from the federal Controlled Substances Act, the bill established a clear legal distinction between hemp and marijuana, opening the door for a broad range of applications — from food, fiber, and wellness products to the extraction of cannabinoids such as CBD.

    One of the most critical provisions of the Farm Bill is the definition of hemp based on its Delta-9 THC content. The law specifies that hemp includes all parts of the cannabis plant (seeds, extracts, derivatives, and cannabinoids) provided that the product contains no more than 0.3% Delta-9 THC on a dry weight basis. This threshold serves as the federal legal limit: any hemp-derived product exceeding 0.3% Delta-9 THC is considered marijuana and remains subject to stricter state and federal cannabis regulations.

    In practice, this means that hemp-derived products — including oils, edibles, and beverages — can be legally manufactured and sold across the United States as long as their Delta-9 THC concentration does not surpass the 0.3% limit. This legal framework continues to shape the hemp industry today, providing opportunities for innovation while maintaining regulatory boundaries around intoxicating cannabinoids.

  • “Legally Crafted, Responsibly Made”

    At Ozar Drinks, we hold ourselves to the highest standards of compliance and quality. Every beverage we craft is made in full alignment with federal guidelines under the 2018 Farm Bill, ensuring that our hemp-derived Delta-9 THC content remains within the legal threshold of 0.3% by dry weight. This commitment allows us to deliver a refined product that offers the desired effects of Delta-9 THC while maintaining complete legality and transparency.

    Our process begins with the careful selection of premium hemp, naturally abundant in beneficial cannabinoids and consistently low in Delta-9 THC. Using state-of-the-art extraction and formulation techniques, we isolate and balance these compounds with precision, creating beverages that are not only compliant but also consistent, safe, and enjoyable. At Ozar Drinks, every sip reflects our dedication to responsible innovation, authenticity, and trust.

  • The Significance of the 0.3% Delta-9 THC Limit

    At Ozar Drinks, we prioritize safety, legality, and consistency in every product we craft. The 0.3% Delta-9 THC limit is central to this commitment, ensuring our hemp-derived beverages deliver a predictable and enjoyable experience while fully complying with federal law. With this limit, you can savor the effects of Delta-9 THC with confidence, knowing every sip is both responsibly produced and legally compliant.

    Adhering to this threshold also allows our THC seltzers to be legally shipped and sold nationwide, making high-quality hemp-derived products accessible to consumers across the United States. Whether you’re seeking mild euphoria, relaxation, or simply a refreshing beverage, our seltzers offer a safe, enjoyable, and fully legal way to explore the benefits of Delta-9 THC.

    Crafted with care, our Delta-9 THC seltzers combine premium flavors, precise formulation, and strict legal compliance. By keeping Delta-9 THC levels at or below 0.3% by dry weight, we provide a unique, refreshing, and controlled way to enjoy hemp’s psychoactive effects. Every sip reflects our dedication to quality, safety, and a balanced, responsible experience.

Policies

  • Terms & Condition
  • Privacy Policy
  • Age Policy
    By using this website, you confirm that you are at least 21 years old and legally permitted to purchase our products in your state or jurisdiction. It is your responsibility to ensure that you meet the legal age requirements for purchasing our products where you reside. By accessing this site and/or placing an order, you agree to comply with all applicable state and local laws regarding the purchase and use of hemp-derived products.